Terms & Conditions

These terms govern membership of Nookyard, operated by [COMPANY LEGAL NAME] (“we”). By applying for or using a membership you agree to them.

1. Membership & access

Membership is by application and admin review, being able to apply does not guarantee acceptance, and we may decline or revoke membership at our discretion (subject to applicable law). Your account is personal to you; don’t share your login. You must provide accurate information and keep your profile up to date.

2. Reservations & slots

The club runs in two daily weekday slots, Morning (08:30–12:30) and Afternoon (13:30–18:00), Europe/Bucharest, with a lunch break (12:30–13:30) between them (no slot). Saturday mornings (08:30–13:00) are walk-in (no reservation needed). Each weekday slot has a limited number of places, so a reservation is your intention to attend a specific day and slot. Same-day reservations are allowed while the slot hasn’t ended. Reserving a slot doesn’t guarantee a specific seat; physical space is shared with the host café.

3. Cancellations & no-shows

Plans change, you can cancel anytime. To keep places available for others, please cancel at least 12 hours before a slot starts. A cancellation made less than 12 hours before the slot, or simply not turning up to a slot you reserved, counts as a no-show.

If you reach 3 no-shows within a rolling 30 days, your ability to make advance reservations is paused for 14 days. This never affects walking in: walk-in attendance and venue check-in always remain available, as does redeeming your daily coffee. No-show enforcement may be introduced gradually; we’ll record the data fairly in the meantime.

4. Guest passes

Guest access may be offered as a member benefit (details and any limits provided separately). You’re responsible for guests you bring, and they must follow these terms and the code of conduct.

5. Payment

Some memberships are free (e.g. founders); paid memberships and billing terms (price, cycle, refunds) will be governed by [PAYMENT TERMS, PHASE 6] and processed by Stripe. The founding rate holds only while your membership stays active; if it lapses, the founding rate is forfeited and standard pricing applies on re-joining. If you delete an account with an active paid subscription, deletion takes effect the day after the current period ends and you keep access until then.

6. Code of conduct

Nookyard is a shared, respectful space. Be considerate of other members, staff, and the host café; no harassment, no illegal activity, and follow venue rules. Our full code of conduct is available at [CODE OF CONDUCT LINK]. We may suspend or remove members who breach it.

7. Your account

You can delete your account anytime from Settings; see the Privacy Policy for exactly what deletion does. We may suspend or terminate accounts for breach of these terms or to protect members and the venue.

8. Liability

The service is provided on a reasonable-efforts basis; we don’t guarantee uninterrupted availability of the space or the platform. To the extent permitted by law, we aren’t liable for indirect or consequential loss. Nothing here limits liability that can’t be limited by law. You’re responsible for your personal belongings at the venue.

9. Changes & governing law

We may update these terms; material changes will be posted here. These terms are governed by the laws of [ROMANIA / JURISDICTION].